P A Y M E N T S
We accept Bank TT, Western Union, Money Gram, RIA, Remitly, WorldRemit, SmallWorld, credit card, others…
All our orders are usually shipped in 5-7 days after payment received at the address confirmed by the customer except weekends, national or international holidays, our vacations or if there are customized orders.
Return - Refund Policy
Within 07 days of reception.
All hairs, wigs, cosmetics, slimming tea, contact lenses, sold on normal price category or without promotional prices.
No Returns categories
All promotional items
All gift items
All products which were not reclaimed as defective or replaceable after 07 days of reception.
1. All orders must be returned 7 days since your original order receipt is eligible for a refund if it has factory mistakes, such as the size, type, hair material, cap construction or color doesn’t match the description, please feel free to contact us, our customer service will reply you as soon as possible.
2. Items must be returned in its original style, factory condition (unaltered, unworn, undamaged and with tags attached in original packaging) as we do not sell refurbished or previously owned products. Please make sure the hairs and lace on wigs is INTACT and has NOT been cut or altered. The product should be unused, unwashed, unsoiled, without any stains and with non-tampered condition.
3. Please notice that if you wish to return partial or all parts of your order, you need to contact customer service firstly, and send the items back after their confirmation. Once the returned item is received and inspected well, your refund will be processed and automatically applied to your original payment account.
4. Gift items Hair and styling product, accessories, liquids, promotion products and special order items must be return. Please note that free gifts should be shipped out together with the original package.
5. Return Shipping charges and OR Import duties will not be bared by VS PANT ENTREPRISES.
6. After the return request has been agreed, the new items can be shipped back to the address we gave you only when we receive your return. Please kindly send email about your order number and returned package number after ship out.
Cancelation or Refund categories
In case of cancellations or returns, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment or on mutual agreement, within a certain amount of days by VS PANT ENTREPRISES.
Registered Office: 70 Sultanpur Extn, New Delhi 110030
Corporate Office: 801 Regal, Mapsko Royal Ville, Gurugram 122004